Skip to main content

Privacy Policy

Last updated: August 29, 2026

Furano ("we", "us", "our") operates the reservefurano.com reservation platform. This Privacy Policy explains what personal information we collect, how we use it, and your rights.

Information We Collect

Account information: name, email address, phone number, and password when you register.

Reservation information: guest name, email, phone, party size, date, time, and optional special requests.

Restaurant owner information: business details, opening hours, contact email, and location data you provide.

Reviews: rating and optional comment after a completed visit.

Contact form: name, email, subject, and message when you contact us.

Technical data: IP address, browser type, and basic usage data needed to operate and secure the service.

How We Use Your Information

We use your information to process and manage reservations, send booking confirmations and status updates, display restaurant listings and reviews, operate owner and admin dashboards, respond to support requests, prevent fraud and abuse, and improve our platform.

Legal Basis

We process personal data to perform our contract with you (reservation services), with your consent where required (such as optional marketing contact), and for our legitimate interests in operating a secure reservation platform.

Sharing of Information

When you make a reservation, we share relevant booking details with the restaurant you selected. We may use trusted service providers for email delivery, hosting, maps, and security. We do not sell your personal information to third parties.

Data Retention

We retain account and reservation records while your account is active and as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our terms. You may request deletion of your account by contacting us.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data, and to withdraw consent where applicable. Contact us to exercise these rights.

Cookies & Security

We use essential session cookies to keep you logged in and protect forms. We apply reasonable technical and organizational measures to protect your data, but no online service can guarantee absolute security.

Contact

For privacy questions or requests, contact us through our contact page or at support@reservefurano.com.

Questions about these policies? Contact Us.